Customer Reviews
35+ Five-Star Google Reviews
What Our Customers Are Saying
Neptune Impact Windows had been recommended and they did not disappoint. While due to the pandemic, everything is on back order they kept me apprised. Luckily for me someone canceled and I got my installation 2 weeks before expected. I can’t praise the team enough as the project manager Chris. The installers were amazing, they were super respectful, professional, communicative and clean. They did a beautiful job and left my home as clean and complete as they found it. I highly recommend this company for your new Windows and Doors.
Maria M.
Very pleased with their work. I am an Interior Designer and very seldom am I impressed with contractors or subcontractors but I give Neptune Window's my highest rating. Very professional, responsive and attention to detail. Love my new windows and doors. I highly recommend this company if you are looking to update your windows and doors.
Arlene S.
Neptune Impact Windows installed ECO windows and doors in our house. We are very pleased with Neptune and all its employees, beginning with Curtis the sales person, and continuing with Chris Torres the project manager, Daniel and Jorge the installers, Kyle for the finishing touches and Mathew. They were all prompt, courteous and professional. Great customer service and responsiveness. They took their time and were meticulous in completing the installation. Always very pleasing answering all our questions. We highly recommend Neptune Impact Windows.
Aida R.
These guys are great! They were true to everything they told me. I wasn't kept waiting for months and months past their estimated time like I hear some people say. The windows and slider showed up when they said they would, they came and installed them within days and they were done with my house in two days. They took great care to keep the house clean with no huge dust mess and they were very respectful with my house and belongings. I would highly recommend Neptune for your impact windows!
Jill W.
Neptune was absolutely amazing from start to finish. We shopped around for some time before making a decision and Neptune was such a great choice! 1) The work was done exactly on schedule. 2) They were super responsive during the entire process and after the work was completed to ensure client satisfaction. 3) Very clean work and all windows and doors were installed in 2 days. 4) Professional and very friendly to deal with. 5) They were able to provide the exact doors and windows that I needed. I highly recommend Neptune to everyone I know!
Lissette G.
Was in the market to get impact windows and doors installed and came across Neptune Impact Windows. I received quotes from 3 other companies and they were by far the best priced as well as most professional. Throughout the processes they were easy to reach and answered any questions I had within 24 hours. Had the pleasure of working with Curtis, Jason, Chris and Kyle and I can honestly say, between all of them, this company has a vast experience and knowledge when it come to impact windows and doors. I would recommend this company to any of my friends or family. The quality and customer service Neptune Impact Windows brings to the table can’t be beat.
Christopher T.
Jason and his Crew at Neptune Windows did a fantastic job at installing our windows and doors. The ECO windows are beautiful and strong. The job consisted of 18 windows, 2 sliders, and a front door. The job was completed in 3 days with a crew of only 2 workers! They worked together flawlessly. I had windows installed at my previous house and it was a nightmare. Neptune did an amazing job with clean stucco and caulk lines. I would recommend this company to anyone!
Scott H.
Amazing service. Great Crew. I have several dogs and they were very accommodating and extremely friendly. We had 23 windows and doors to replace and these guys were able to knock it out in 4 days! I've dealt with several contractors in the past and it's alot of smoke and mirrors. Not these guys. Im very very very happy with the outcome of how everything turned out. The thing I liked the best was they were not pushy when it came to the sale. I had several companies come in to my home hounding me throwing crazy numbers at me. Price was very reasonable. Highly recommend for both impact windows and doors.
Danny D.
I am so happy with my new impact windows and doors!! The customer service at Neptune was outstanding and the quality of the product was extraordinary. I also got a surprise visit a couple of days after installation as Neptune sent someone out to clean all the glass panels on the windows and doors. They went the extra mile and cleaned some of my windows that were not even replaced by them. Thank you Neptune for an outstanding job! I would highly recommend if you are thinking of getting impact windows and doors.
Kim L.
Great company, great prices for great quality impact windows! Neptune gave us the best price available and delivered FAST! They installed 34 openings in just 2 days and customer service was superb. I recommend this company if you are looking for great hurricane impact windows and doors! Thanks guys.
Larry R.
Curtis and Jason were wonderful throughout the entire process. We must have obtained 8 different estimates, and they beat them all. The installation crew was clean, neat and they were very polite. We highly recommend Neptune!
Jana B.
Great experience with Neptune. Always responsive, on time, totally professional and a pleasure to work with. Great crew, from Curtis to Chris, Anthony, William and can’t forget Kyle. Great finisher! Totally recommend!
